Frequently Asked Questions

Have questions? We’ve compiled a list of the questions that we get asked most often. Feel free to take a look!

How do I reserve a date for my event?

Contact us via phone or by email to discuss the preliminaries of your event. We will check our event schedule to see if we have the date available.  A deposit is required in order to reserve your date.

How much is the deposit?

Your deposit is 50% of the total order.

What forms of payment do you accept?

We accept cash, check, and credit card (Visa, Master Card, Discover, American Express) for deposit and the remaining balance. However, we only accept checks for the deposit, not for the remaining balance.

Do you offer consultations on Saturdays?

Yes we do, by appointment only! Call or email us to schedule your appointment. Someone from our professional staff will be happy to help you.

How long before my event do I need to book?

The sooner you book, the better. This enables us the time to prepare and to make your event as successful as possible. We prefer for you to book at least 2 weeks in advanced for small parties and events, and at least 4 weeks in advance for larger parties and events. Contact us today to discuss your upcoming celebration.

Will you send me an estimate for the event?

Yes, after a consultation and prior to the acceptance of your deposit, we will email you an estimate detailing your pending event costs.

How long is my event estimate good for?

The event estimate is good for three days before we require a response and confirmation from you.

When is my balance due?

We require all balances to be paid in full 10 days before your event.